Resume


Jaycie Provence

Education

Gonzaga University, Spokane, WA

Bachelor of Business Administration, Marketing

Minor in Digital Marketing

Saint Louis University, Madrid, Spain

Semester Study Abroad Program

Work Experience

Mission Fed Credit Union, San Diego, CA | Website

November 2023 - Present

Social Media Specialist

  • Manage and execute social media strategy across Meta, TikTok, and LinkedIn, aligning content with brand goals, audience needs, and current trends

  • Plan and produce a content calendar, coordinating campaigns, Reels, Stories, influencer collaborations, and community-driven content

  • Strengthen brand reputation by monitoring Yelp, Google, and social reviews, resolving issues quickly, and improving overall sentiment

Ninthlink, San Diego, CA | Website

October 2022 - September 2024

Social & Account Manager

  • Led social media strategy for multiple clients, delivering tailored content plans that increased engagement and strengthened customer relationships

  • Managed client communication, project timelines, and creative approvals while providing high-touch service and maintaining retention

  • Built efficient workflows for content creation, scheduling, and monthly analytics reporting, reducing turnaround times and improving visibility for clients

Avenue Stone Luxury Real Estate, Spokane, WA | Website

January 2022 - May 2022

Social Media Manager

  • Developed the brand’s first cohesive social media strategy, improving consistency across all platforms

  • Managed all social media channels for the brokerage, overseeing content strategy, posting, and day-to-day account operations

  • Filmed and produced content at open houses and property tours, capturing social assets

Victory Media, Spokane, WA | Website

September 2020 - December 2021

Social Media Manager

  • Managed client accounts end-to-end, including content creation, copywriting, and scheduling across social platforms to drive engagement and brand consistency

  • Collaborated closely with the social team and maintained strong client relationships through proactive, clear communication

  • Participated in community events and weekly meetings to keep content relevant, timely, and connected to what mattered most to each audience

Spokane Eats, Spokane, WA | Website

September 2019 - May 2022

Influencer Marketing Manager

  • Wrote and published engaging blog posts covering local food experiences, events, and partnerships

  • Managed the brand’s social channels, optimizing content for reach and engagement while maintaining an accurate, up-to-date website

  • Supported influencer and brand collaborations, coordinating events, shoots, and cross-promotional content

Leadership Experience

Alpha Kappa Psi, Spokane, WA

September 2021 - May 2022

Member

  • Member of Alpha Kappa Psi, a professional business fraternity fostering leadership networking and professional development opportunities, served as a dedicated member of the marketing committee

Family Nanny, Spokane, WA

September 2019 - May 2022

Care Provider

  • Provided exceptional care to three children from two families, offering transportation, homework assistance, chore delegation, and maintaining open communication with their families

Tender Touch Home Care, Burbank, CA

May 2020 - August 2020

Caretaker

  • Offered compassionate care for special needs children, engaging them with activities such as reading, games, and swimming

MultiCare Hospitals, Spokane, WA

January 2019 - May 2019

UCLA COPE Health Scholar

  • Collaborated with a dedicated team through UCLA to support a new hospital initiative, providing one-on-one patient care and assisting nurses with various tasks

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